To Cancel Active Reservations / Pearl Harbor + Circle island Tours: Go Here
TOUR CANCELLATIONS 48 hours notice is required to be eligible for a full refund. Guests giving less than 48 hours notice and no-shows may be charged full price without exception.
TOUR CHANGES 48 hours notice is required to request a tour change of date or time. All rebookings are subject to availability and must not conflict with minimum capacity requirements listed below.
TOUR MINIMUMS A combined minimum of 2 guests is required for a tour to operate. Should a tour not meet the tour minimum, customers will have the option to reschedule or receive a full refund. While advanced notice will be provided when possible, tour cancellations may be up until 1-hour before the activity start time.
INCLEMENT WEATHER OR COMPANY CLOSURES Trips will run rain or shine. All trips are subject to change or be canceled without notice due to the weather or other unforeseen circumstance. The company will make the final decision and may cancel at any time should the weather conditions be deemed unsafe or unfit to complete the activity. Customers will have the option to reschedule or receive a full refund in the case of any operator cancellation. While advanced notice will be provided when possible, tour cancellations may occur up until the activity start time.shows.
GO OAHU CARDHOLDERS: In the event the GoCard number(s) provided cannot be validated on the day of the tour - the credit card on file will automatically be charged the full price of the tour. Go Tours Hawaii is not responsible for any GoCard issues or restrictions. All guests are subject to any terms and conditions included in their GoCard purchase.
To Cancel Tour Go Here